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What our customers say about us
"Had a lovely experience here whilst purchasing a car. We worked with Mark Garrett, who was an absolute joy, and the whole purchase was very easy and smooth. Top tier customer service and even got us some flowers for when we arrived to collect the vehicle which was a lovely surprise! We would 100% recommend working with Mark if you’re looking to purchase a vehicle here, Thanks so much Mark!"
"Hi GIGI Thank you for such a wonderful review. We’re delighted to hear that you had such a smooth and enjoyable experience with your vehicle purchase. It’s fantastic to know that Mark provided such excellent customer service and went the extra mile to make your collection special. We’ll be sure to share your lovely feedback with him. Thank you for recommending Martins Volkswagen Basingstoke, and we hope you’re enjoying your new car! Kind Regards Martins Group 🚗"
"Fantastic service .. was explained the motability car would take upto 6 months for the version we need but not worried"
"Hi Andrew Thank you for your fantastic five-star review. We’re pleased to hear you received clear information about the expected timescale for your Motability vehicle. We appreciate your patience and understanding, and we look forward to helping you when your new car arrives. Kind Regards Martins Group 🚗"
"Hi Andy Thank you for the 5 stars Kind Regards Martins Group 🚗"
"Been with James for 10 year his brilliant sales man very supportive friendly always make sure gives you the best deal you can afford. All staff are welcome and friendly."
"Thank you, Paula, for your wonderful review and for your continued loyalty to Martins over the past 10 years. It’s fantastic to hear that James has consistently provided friendly, supportive service and helped you find a deal that works for you. We’ll be sure to share your feedback with James and the team. We really appreciate your continued trust in us. Kind Regards Martins Group 🚗"
"Hi Christopher Thank you for the 5 stars Kind Regards Martins Group 🚗"
"Collected my new car from Mark, Sales Executive, Martins Basingstoke. Could not have asked for a better experience from first walking into the showroom, to him listening to and locating exactly what I wanted. Mark guided me through the ordering process, with his professionalism and knowledge and kept me updated through to delivery and any questions since. Huge thanks Mark, my new VW Polo Black Edition R-Line is the absolute best!"
"Thank you, Lynne, for your fantastic 5-star review. We’re so pleased to hear that Mark made your experience so positive, from finding the right car through to keeping you updated along the way. We’ll be sure to pass your lovely feedback on to him. Enjoy your new Volkswagen Polo Black Edition R-Line, and thank you for choosing Martins Volkswagen Basingstoke! 🚗 Kind Regards Martins Group 🚗"
"The viewing and ordering process was well managed by Dave S and I was kept informed of the progress. Collection was easy and Dave took trouble to explain the system, which I am still working through. Hopefully the servicing etc. will be as good as happy with the car and averaging around 55mpg so far."
"Hi Kevin Thank you for your excellent feedback. We’re pleased to hear that Dave looked after you throughout the process and made your collection experience so easy. It’s fantastic to hear you’re enjoying your new car and getting such good fuel economy. We wish you many happy miles and look forward to looking after you in the future. Kind Regards Martins Group 🚗"
"Popped in to take a look at the A110 GT as it’s on a shortlist for next year. Tyler was very helpful and answered all our questions and allowed us to take a good look around their selection of models. Not pushy at all, but gave us all the information required. Will be back next year when the time is right."
"Hi Oliver Thank you for your 5-star review. We’re pleased to hear that Tyler was able to answer all your questions and give you the time to explore the A110 GT at your own pace. We really appreciate your visit and look forward to welcoming you back when the time is right. Kind Regards Martins Group 🚗"
"Colin was friendly and informative without being pushy. We ended up buying a used vehicle and every effort was made to accommodate our requirements. Great service :-)"
"Thank you, Sally, for your fantastic feedback. We’re pleased Colin made the experience straightforward and comfortable, with helpful advice and no pressure. We’re glad we could meet your requirements and help you find a great used vehicle. Enjoy your new car! Kind Regards Martins Group 🚗"