Current Available Job Roles July 1st 2020
Location: Martins Farnham Volkswagen (GU9 7BG)
At Martins Group, we wish to recruit a Sales Executive to join the team at our new Volkswagen showroom in Farnham. You will be responsible for managing customers through the sales process, from initial enquiry to vehicle handover and follow up.
As a Volkswagen Dealership, we have a fantastic range of innovative and market leading vehicles. However, we don’t rest on our laurels, we continuously strive to deliver beyond expectations.
•Provide a knowledgeable, courteous, responsive, and efficient service personifying the brand.
•Ensure customer expectations and requirements are identified, and fully managed throughout the sales process and beyond.
•Advise clients on finance, insurance and other products upselling where appropriate.
•To continually update and maintain knowledge of the brands products and services to ensure customers receive the very best service.
•To build, manage and maintain a list of viable prospects by maximising all sales leads and tools such as the existing customer database, advert responses, showroom walk-ins and customer referrals etc.
•Pro-actively conduct telephone sales activity to generate new prospects and manage customers in the sales cycle.
•You will need to be a target-driven and customer focussed Sales Consultant with a proven sales record, ideally within the motor industry or high value consumer products.
•Possess excellent customer facing skills with the ability to communicate at all levels. You will be competent in negotiating and closing sales whilst maintaining an excellent customer experience.
•Well-presented and able to engage and build positive relationships with existing and potential customers.
•Able to work with defined processes and guidelines and have good core administration skills to accurately capture customer details to the required standards.
•Have a passion for the industry and able to successfully enthuse/motivate others (customers and colleagues).
•Results focused, you will be resilient to manage customer objections and to learn from feedback.
•Honest with high levels of integrity.
Valid Driving Licence
Monday-Friday - 9:00am - 7:00pm
Saturday - 9am 5pm
Every Third Sunday You Will Be Required To Work
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